Privacy Policies
At TOLEREASE, your privacy matters. This policy explains how we handle your personal information when you interact with us — whether browsing our website, placing an order, or using our testing services.
By visiting our website or using our services, you agree to the terms outlined below.
1. Who We Are
TOLEREASE operates as an independent business offering home-to-lab food intolerance testing services. If you have any questions about how we manage your personal data, you can reach us at: tolereasetesting@outlook.com
2. What Information We Collect
We gather different types of information depending on how you use our site or services:
Contact Details: Name, email, phone number, address
Order Information: Billing details, delivery address, product choices
Health-Related Data: Your sample, test results, and any health-related details you provide
Technical Information: Device type, browser, IP address, and how you interact with our website
Payment Details: Handled securely by our payment processors — we do not store card data
Providing your health data is completely optional, but it’s required if you choose to use our testing service.
3. Why We Collect Your Data
We use the information we collect for a few essential reasons:
To process your order and deliver your test results
To send important service updates
To help with any questions or support you need
To improve our website and understand how users interact with it
To offer promotions or updates, only if you’ve chosen to hear from us
We never sell your data, and we only collect what’s necessary.
4. Health and Test Data Handling
Your test samples and results are handled securely and only shared with our partnered laboratory — strictly for testing purposes. Your personal details and test data are kept separate to protect your privacy.
You remain the owner of your health data and can ask us to delete it at any time, unless we’re required to keep it for legal reasons.
5. Data Security and Storage
We store your information securely on protected systems with restricted access. Data is encrypted where possible, and we use trusted providers who meet high security standards.
Payment transactions are encrypted, and your full payment details are never stored by us.
6. How Long We Keep Your Data
We only keep your data for as long as necessary — to provide your results, respond to follow-ups, or meet legal obligations. After that, your data is securely deleted or fully anonymized.
7. Your Choices and Rights
You’re in control of your data. You have the right to:
Access your information
Ask us to update or correct your data
Request deletion of your personal or health data
Withdraw consent at any time
Opt out of marketing communications
To exercise your rights, email us directly at tolereasetesting@outlook.com.
8. Cookies and Online Tracking
Our website uses cookies — small files that help improve your browsing experience and collect anonymous website usage data. You can adjust your cookie settings anytime in your browser.
For full details, see our Cookie Policy.
9. Third-Party Tools and Services
We sometimes work with trusted partners who help us deliver our services — like labs, couriers, payment providers, and customer review platforms.
Each partner only receives the information they need to perform their role and must meet our privacy standards.
We never share your health data for marketing or advertising purposes.
10. International Data Transfers
If we ever work with partners outside your country, we ensure your data is handled with care and in line with relevant data protection laws.
11. Policy Updates
We may update this policy to reflect changes in our services or regulations. Whenever we make significant updates, we’ll let you know. The latest version will always be available on our website.
12. Contact Us
If you have any concerns about how we handle your data or would like more information, please contact us at: tolereasetesting@outlook.com
TOLEREASE — Your trust means everything. We’re committed to protecting your privacy every step of the way.